Postage & Shipping Information

Delivery Within Australia

Knitting for the Soul  provides a flat rate of $12.95 for delivery of all orders within Australia, regardless of number or type of products purchased or total cost.  

This flat rate delivery cost of $12.95 provides you with Australia Post parcel post delivery.  

If we receive your order by 2.00pm AEST on a business day, we should normally be able to ship your order that same day.

While Australia Post advises that their standard delivery is five days, most customers receive their order one or two business days after it has been posted.  This may be a little longer if you are in a regional location.

Unfortunately, delays in the postal system can occur, so please allow up to 10 business days, however if you are concerned please contact us, as with some parcels we may be able to track progress.  

Please note: We do not take responsibility for any delayed deliveries or lost parcels, however we will always endeavour to reduce the likelihood of this happening, and will work with you where possible to replace a missing order.  If you would prefer we send your parcel by another delivery method, please contact us to place your order and make arrangements for this.

Delivery Outside of Australia

If you require goods to be delivered to a destination overseas, please contact us to place your order so that we can make the best suitable arrangements for this.